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Webinar on Engagement Portal – General Updates for Improving User Support
July 24, 2025 @ 2:30 pm - 4:00 pm
The South African Health Products Regulatory Authority (SAHPRA) hosted a webinar to provide industry with updates on SAHPRA’s Engagement Portal. The session focused on various areas aimed at improving overall user support.
Attendees learned about:
- Clarifications on industry fees
- Context and support volumes
- Visibility of API Dashboard Tools
- HPA – Practical “Support” Use Cases
- HPA – General Support Requests
- HPA – Continuous Improvements
- S21 – Practical “Support” Use Cases
- S21 – General Support Requests
Participants had the opportunity to register beforehand to join the event.
Watch Recording: