29 Sep Complementary Medicines (Multiple products)
| Company name & Address: | Registration number | Batch number(s) | Expiry date | Pack size | First Distribution date | Re-call Classification | Recall date |
| Natural Medicinal Services (Pty) Ltd
49 Roberts Avenue Kensington Johannesburg 2094 |
N/A |
As per recall letter Addendum B |
All per recall letter Addendum B |
As per recall letter Addendum B |
As per recall letter Addendum B |
Class III Type A |
22 September 2026 |
Brief description of the problem (reason for recall)
Natural Medicinal Services (Pty) Ltd, in consultation with the South African Health Products Regulatory Authority (SAHPRA), is recalling the products, batches and quantities listed in Addendum B to this letter. The products were distributed from a facility operating under an expired manufacturing licence and without current SAHPRA approval for its activities. Compliance with Good Manufacturing Practice requirements for that period cannot be verified. No specific safety defect has been identified in any of the listed products.
Advice for health professionals and distributors:
With immediate effect, please stop selling and dispensing the listed products and remove all stock from sale. Quarantine the stock and return it to Natural Medicinal Services or your supplying distributor. Natural Medicinal Services will arrange collection of your stock, which will be credited.
If any recalled stock has been transferred from your location to another, please inform that location, or provide us with its details so that we can contact it directly.
Members of the public who hold any of the listed products should stop using them and either return them to the point of purchase or contact Natural Medicinal Services on the number below.
For further product information, please contact Natural Medicinal Services on 082 777 2721.
We thank you for your co-operation and apologise for any inconvenience caused.
Proposed action taken and its urgency: A SAHPRA approved recall letter was distributed to all distribution points and the recall process was initiated.
Reporting side effects
Public and healthcare professionals are encouraged to report any side effects after using a health product or after immunisation by using the Med Safety App. Your report will contribute to our monitoring of these health products.