Website queries survey

We value your opinion and we would like to engage and assist you better. Please assist in completing this short survey. Your information will remain confidential. If you prefer not disclosing your name, you may do so.

    Was your query to SAHPRA related to:


    Was your request attended to your satisfaction?


    Was your matter resolved within an acceptable time frame?


    Was the response from SAHPRA helpful to you?


    Did you understand the response or was there a need for further clarity?


    If you were referred to the SAHPRA website, were the documents easy to assess?


    If you were referred to website documents, were the documents easy to understand?


    Did you have to remind SAHPRA of your request? If so, how long did you send this after your initial request?


    If you had to send a reminder to SAHPRA, how long did it take for your request to be finalised?


    Were SAHPRA officials courteous and professional in handling your matter?


    How would you rate the overall performance of SAHRA in handling your matter(s)?


    Do you have any suggestions for SAHPRA as to make information and interaction more website friendly?