

The Section 21 Unit (Category A Medicines for Human Use) of the South African Health Products Authority (SAHPRA) processes and evaluates applications from applicants (treating practitioners) for access to unregistered medication within South Africa. The applicant establishes whether there is a need for a certain medicine; if the Category A medicine for human use is unregistered within South Africa, the applicant will submit a Section 21 application (Category A Medicines).
The Section 21 application framework also allows for access to unregistered veterinary medicines and unregistered complementary medicines, but the application procedures differ vastly for these unregistered medicines. It is important that the application is sent to the appropriate Section 21 Unit for Veterinary or Complementary Medicines Section 21 applications.
Consult the “Key Contacts” section of the SAHPRA website for this information or click on the link provided:
Note: The applicant is invited to peruse through the Frequently Asked Questions (FAQs) section on this page before contacting the Section 21 unit.
The legislative framework for access to unregistered Category A Medicines is enabled by Section 21 of the Medicines and Related Substance Act 101 of 1965, as amended. The Authority may authorise the sale of unregistered medicines, medical devices or IVDs for certain purposes:
A Section 21 application for Category A Medicines for Human Use is processed and evaluated by SAHPRA’s Section 21 Unit which operates within the terms set out in Section 21 of the Medicines and Related Substances Act 101 of 1965. This is read together with Regulation 29 of the General Medicines Regulations.
Applications for Category A Medicines for Human Use: An online submission portal is accessible for Section 21 applications. Applicants can access the submission portal for authorisations in the main menu: E-Services > Section 21 Applications.
Supporting documents (e.g., proof of payment, Microbiological Culture and Sensitivity (MC &S) report, informed consent, etc.) for online applications for Category A medicines for human use should be attached in the online application. Following consideration of the request, the Section 21 Unit may either authorise the sale of the unregistered medicine, request additional information from the applicant, or deny the request.
A notification is sent via e-mail (notifications@sahpra.org.za) to the applicant, which will inform them as to whether their application is approved, whether we require additional information or rejected with reason/s. If you have not received this notification email, please check for this email in your junk or spam email folder.
The Section 21 Unit aims to evaluate and make a decision on an application within three (3) working days of receipt of the application by the Section 21 Unit via the online system. There are in fact, cases, where this turnaround time, might be prolonged, i.e. substances, unfamiliar medication which requires extensive research to be done by the evaluators, then further information is requested from the applicant.
| Name | Email address | Telephone number | Cellphone number | 
|---|---|---|---|
| Section 21 Enquiries | section21@sahpra.org.za | n/a | n/a | 
| Vivian Mashiane | vivian.mashiane@sahpra.org.za | +27 12 015 5494 | n/a | 
| Mmabatho Tefu | mmabatho.tefu@sahpra.org.za | +27 12 501 0347 | n/a | 
| Duduzile Rapodile | duduzile.rapodile@sahpra.org.za | 27 12 501 0450 | +27 82 688 9952 | 
| Ebenezer Minlah | ebenezer.minlah@sahpra.org.za | +27 12 501 0342 | +27 66 287 3312 | 
| Manager: Dr Shyamli Munbodh | shyamli.munbodh@sahpra.org.za | +27 12 501 3041 | +27 72 134 4546 |